Responsible gambling

At Winmaker Casino, we take the well-being of our players very seriously. We want to provide you with the best gaming experience possible while also ensuring that your time spent on our site is enjoyable and safe.

Setting Limits

We understand that responsible gambling requires setting limits for yourself. That's why we offer various tools to help you control your spending:

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount of money you can deposit into your account.
• Loss Limits: Set a daily, weekly, or monthly limit on the amount of money you can lose while playing our games.
• Wager Limits: Set a daily, weekly, or monthly limit on the total amount of money you can wager in our games.

Cooling-Off Period

If you feel that you need some time away from gaming, we offer a cooling-off period. This allows you to take a break from your account for a specified period of time (7-30 days) and during this time:

• Your account will be disabled, preventing you from depositing or playing any games.
• You can still withdraw any remaining balance in your account.

Self-Exclusion

If you feel that you need more extensive support to overcome problem gambling, we offer self-exclusion. This will permanently block access to your account for a specified period of time (or indefinitely) and during this time:

• Your account will be disabled, preventing you from depositing or playing any games.
• You can still withdraw any remaining balance in your account.

Reality Check Reminders

We also offer reality check reminders, which can help you stay on top of your gaming habits. These reminders will pop up every 30 minutes to remind you how much time and money you've spent since the last reminder.

Support Organizations

If you're struggling with problem gambling or just need some guidance, we recommend reaching out to one of our partner organizations:

• Gambling Therapy: A free counseling service for those affected by problem gambling.
• National Problem Gambling Service (Australia): A helpline and resources for those experiencing problem gambling in Australia.
• Gamblers Anonymous: Peer support meetings for individuals struggling with problem gambling.
• SOS Joueurs (for French-speaking players): A support organization for those speaking French.

Additional Resources

We also provide links to additional resources that can help you manage your gaming habits and get the support you need:

• BeGambleAware: A UK-based charity providing information, guidance, and support on responsible gambling.
• GamCare: A UK-based charity providing information, guidance, and support on responsible gambling.

Contact Us

If you have any questions or concerns about our responsible gaming policies or would like to discuss your individual needs, please don't hesitate to contact us. We're here to help.

Remember, at Winmaker Casino, we're committed to providing a safe and enjoyable gaming experience for all our players.